A recent research study conducted at CMU and MIT found that groups outperformed individuals in accomplishing tasks. Dr. Anita Williams Woolley at CMU’s Tepper School of Business found that the Group IQ “was markedly different” than individual IQ. She found three factors that resulted in higher performance by groups:
- “social sensitivity” – how much do group members pay attention to each other and ask questions
- Turn taking – if someone dominates the conversation, performance goes down
- More women in the group, the smarter it was
- Make sure the right people are in the room (a good mix of communication skills and thinking styles)
- Enhance group communications by discussing at the beginning how everyone is going to share ideas (process is important)
- When discussing racially sensitive issues, a racially diverse group will perform better
- Using a “voice meter” to time conversations in groups resulted in group members speaking for shorter time intervals and there was less talking over others in the group.